WedlySite terms and conditions

Last updated: October 2026

These Terms and Conditions apply to all WedlySite wedding websites, digital invitations, RSVP forms, guest information forms, and related custom digital design services quoted in US dollars or euros. Work quoted in rand falls under our South African terms on wedlysite.co.za instead.

WedlySite is a wedding website and digital invitation studio based in South Africa, run by Juan Theron and Emma Théron. WedlySite is operated by Wedlysite (Pty) Ltd, a private company registered in South Africa, registration number 2026/242854/07. Its director is Juan Theron. Our address, which is also where we accept legal documents: 365 Kings Highway, Lynnwood, Pretoria, 0081, South Africa. You can reach us by email at wedlysite@gmail.com, or by phone or WhatsApp at +27 68 616 5498.

By paying the deposit, approving a quotation, completing the client questionnaire, submitting project information, or proceeding with any WedlySite service, the client confirms that they have read, understood, and accepted these Terms and Conditions.

Please read clauses 12, 20, 23, 24 and 27 with particular care. They affect your rights and responsibilities. Clause 23 also explains the 14-day right to cancel for clients in the EU and the UK, and clause 27 explains how disputes are settled: talking first, then mediation, then arbitration.

1. The client

"The client" means the couple booking WedlySite's services, Partner 1 and Partner 2. Both are responsible for providing information, checking details, giving feedback, approving the final work, and accepting these Terms and Conditions.

2. What we provide

WedlySite provides custom, done for you wedding websites and digital invitations. Depending on the package and add-ons chosen, this may include the wedding website, digital invitations, save the dates, RSVP and guest forms, love story timelines, venue and accommodation sections, dress code and colour palette guides, schedules, galleries, registry links, and any other sections agreed before the project begins.

Everything we create is based on the information, wording, images, and creative direction supplied by the client.

3. When work begins

Work begins, and the build timeline starts, only once we have received all of the following: the 50 percent deposit, the completed questionnaires, all required wording and wedding details, all required images and media, and all design references and inspiration.

If the client lives in the EU or the UK and wants work to start within the 14-day cancellation period, they must also ask for this in writing (see clauses 23 and 28).

4. Content deadline

All required content is due within 14 days of paying the deposit. If content is still outstanding 21 days after the deposit, the project pauses and is re-slotted according to WedlySite's availability once everything has been received. The deposit remains valid; the original timeline does not.

5. Payment

A 50 percent deposit is required before any work begins. The remaining 50 percent is payable once the website or invitation has been built and before final handover, publishing, or launch. The website goes live the moment final payment reflects, usually the same day.

Payments are made in the currency of the quotation, by bank transfer or through Wise to the account details on the invoice, using the invoice number as the payment reference. Prices on wedlysite.com are in US dollars and follow WedlySite's current published pricing at the time of quotation. A client may be quoted in euros instead; the quotation and each invoice state the amount and the currency payable.

The client pays any fees their bank or Wise charges to send the payment, so that the full invoice amount reaches WedlySite.

6. Who we take instructions from

WedlySite communicates with, and takes instructions from, Partner 1 and Partner 2 only.

If the couple would like a parent, planner, or anyone else to give input or request changes on their behalf, this must be requested by the couple in writing, naming the person. Feedback from an authorised person counts toward the included review rounds, and the couple remains responsible for all changes made on their instruction. Requests from anyone not authorised in writing will be politely redirected to the couple.

7. The build timeline

The standard build timeline is approximately 21 South African business days (Monday to Friday, not counting South African public holidays) from the day all content has been received. It may extend depending on the number of sections and add-ons, the complexity of the design, and the speed of the client's feedback and approvals. WedlySite is not responsible for delays caused by missing information, late feedback, or unclear instructions.

8. Review rounds

The wedding website includes two review rounds. The digital invitation includes two review rounds. A review round is one consolidated list of changes, sent in writing in a single message or document.

After the second round, the project is complete. Further changes are charged by the hour, each request again being one consolidated list of changes.

Before any such work, WedlySite confirms the hourly rate and an estimate of the time in writing. The work starts only once the client agrees.

9. Feedback

Feedback must be sent in writing, consolidated into one message or document per round. There is no deadline on feedback, but the project timeline extends by however long feedback takes.

10. Changes after completion

Once the included rounds are done and final changes are made, the work is final. Any later changes, including after approval, publication, or delivery, are charged by the hour as in clause 8, or quoted separately, depending on the request.

11. Scope changes

The quotation covers the package, sections, and add-ons agreed before the project begins. Major changes fall outside that scope and are quoted separately. These include a new design direction after the build has started, additional sections, forms, or pages, new animations or illustrations, and replacing the original concept. WedlySite will always say, before doing the work, when a request falls outside scope.

12. Accuracy and approval

WedlySite works carefully and delivers accurate work to the best of our ability and effort. We are human, though, and errors can happen. That is why we need the couple to check everything thoroughly before giving approval.

The client is responsible for checking that every detail is correct before approval: names, dates, times, venue details, addresses, map pins, RSVP deadlines, dress code, registry and banking details, schedules, spelling, and all other wedding information. Once approved, WedlySite is not responsible for errors in approved content. Corrections after approval are quoted separately.

13. Digital invitations

Digital invitations include two review rounds and follow the same approval rules. Personalised invitations, one per guest with the guest's name, are available at the current published per-guest rate and must be confirmed before the project begins, together with the final guest name list.

14. Content and copyright

The client is responsible for having permission to use everything they supply: photos, videos, music, wording, and references, including professional photographs. WedlySite is not responsible for copyright or permission issues in client-supplied content.

By supplying content to WedlySite, the client automatically grants WedlySite the right to use that content as part of the website, invitations, and related work we build, and to show it within our promotional use of the completed work as described in clause 22. The client confirms they are able to grant this permission for everything they supply.

15. Postponements and date changes

If the wedding is postponed, WedlySite will update the date and directly related details on the website and invitation once, at no charge, provided the design itself does not change. Larger reworks linked to a new date, venue, or theme are quoted separately. Hosting periods continue to run from the original launch date.

16. Hosting, domains, and renewal

Every website includes 12 months of hosting from launch. After that, hosting may be renewed annually at the current published renewal rate, currently $57 a year, regardless of who owns the domain. WedlySite will send a reminder before the hosting period ends. Renewal is optional and only happens when the client chooses to pay for it; nothing renews or gets charged automatically. If the client cancels a renewal within 14 days of paying for it, WedlySite refunds it in full. After that, the hosting year stands and the website stays online until it ends. If hosting is not renewed, the website is taken offline.

Domains are separate from hosting. WedlySite can purchase and manage a domain on the client's behalf at the current published rate, currently $47, or the client can purchase their own and provide the access needed to connect it. WedlySite connects a domain the client already owns at no charge. Clients who own their domain remain responsible for its renewal, payment, and security.

17. Third-party platforms

WedlySite uses trusted third-party platforms for hosting, forms, domains, and related services. We are not responsible for outages, technical issues, or changes caused by these providers, but will always do our best to help resolve them.

18. RSVP forms and guest information

RSVP and guest forms are built to the client's specification, and the client is responsible for checking that the questions and options are correct. The client is responsible for reviewing and using the guest responses collected, unless a separate guest management service has been agreed.

19. Guest data and data protection

Our RSVP forms collect only what the wedding needs: guest names, attendance, dietary requirements, and any other fields the client specifically requests. We do not collect guest email addresses or phone numbers unless the client explicitly asks for a field that does.

The couple decides what guest information is collected and why, and is responsible for it. The client confirms they may collect this information from their guests.

WedlySite processes guest information only on the couple's behalf, to run their website and RSVP. WedlySite:

• uses guest information only to run the couple's website and RSVP, and only on the couple's instructions
• keeps it confidential, and limits access to the WedlySite team members who need it
• takes reasonable steps to keep it secure
• stores guest responses in a spreadsheet shared only with the couple, using the providers named in the WedlySite Privacy Policy, and tells the couple before adding a new provider for guest information
• helps the couple answer any guest who asks to see, correct, or delete their information
• tells the couple without undue delay if guest information is lost, or seen by someone who should not see it
• deletes guest responses, or hands them over to the couple, within 3 months after the wedding date

Both parties handle personal information in line with the data protection law that applies to them, including the EU GDPR, the UK GDPR, and the Protection of Personal Information Act, and the WedlySite Privacy Policy.

20. Information displayed on the website

A wedding website is made to be shared, and anything on it is visible to whoever holds the link. If the client chooses to display banking or registry details, personal addresses, or any other sensitive information on their website, they do so willingly and at their own risk, and WedlySite is not responsible for how that information is seen or used by third parties. Anything the client wants kept off the site must be flagged in writing before approval.

21. Ownership of the work

All design work, code, layouts, illustrations, animations, and creative output produced by WedlySite remain the sole property of WedlySite. The client receives a personal, non-transferable licence to use the finished website and invitations for their wedding. Content supplied by the client, including their photos and words, remains their own or their photographer's. WedlySite may reuse its own design elements, components, and code across other projects.

22. Promotional use

WedlySite may use completed work, websites, invitations, previews, and screenshots, for its portfolio, social media, and marketing after the wedding has taken place. At acceptance, the client may also opt in to allow WedlySite to share their invitation and website before the wedding. Anything the client does not want shown must be flagged in writing, and sensitive details are never included in promotional material.

23. Cancellations and pauses

The client may cancel the project at any time by written notice.

The 14-day right to cancel (EU and UK clients)

If the client lives in the European Union, Iceland, Liechtenstein, Norway, or the United Kingdom ("the EU or the UK" in these terms), the client may cancel within 14 days without giving a reason. The 14 days start on the day the client accepts the quotation or pays the deposit, whichever comes first.

To cancel, the client tells WedlySite in writing, by email to wedlysite@gmail.com or on WhatsApp at +27 68 616 5498, before the 14 days end. The client may use the cancellation form at the end of this clause, but does not have to.

How this works with custom work:

• WedlySite does not start design work within the 14 days, unless the client asks for it in writing (clause 28).
• If no work has started, WedlySite refunds the full deposit.
• If the client asked for an early start and then cancels within the 14 days, the client pays for the work done up to the day they cancel, as a fair share of the total project price. WedlySite refunds the rest of the deposit.
• If the work is fully finished within the 14 days at the client's request, the right to cancel ends once it is finished. The client confirms they understand this when they ask for an early start.
• Within the 14 days, the deposit rule and the cancellation fee below do not apply.
• WedlySite refunds the amount paid, in the currency of the quotation, within 14 days of the cancellation, and pays every fee on the refund, so it costs the client nothing.

For example: on a $497 website with a $248.50 deposit, if about a fifth of the work is done when the client cancels on day 10, the client pays about $99, and WedlySite refunds about $149.

After the 14 days, or for clients outside the EU and the UK

If the project is cancelled before any design work has begun, the deposit is refunded, less any costs already incurred on the client's behalf.

Once design work has begun, the deposit is non-refundable. It stands as payment for the work already completed and the booking slot held for the couple.

If the project is cancelled after design work has begun, a cancellation fee of 25% of the quoted project total is payable in addition to the deposit. This covers the studio time reserved for the project, time that could have gone to another couple. If the work completed and the costs actually incurred are clearly less than this, WedlySite will charge a lesser, reasonable amount instead, in line with section 17 of the South African Consumer Protection Act and any consumer law that protects the client where they live.

No cancellation fee is charged if the cancellation is due to the death or hospitalisation of Partner 1 or Partner 2.

Any refund is paid in the currency of the quotation, by international transfer to an account the client names, within 14 days of the cancellation. WedlySite pays the fee for sending it; any fee the client's own bank charges to receive it is the client's.

If a client becomes unresponsive, the project pauses as described in clause 4 and resumes on a new timeline once the outstanding items arrive.

Cancellation form (EU and UK clients)

Fill in and send this form only if you want to cancel within the 14 days. An email or WhatsApp message saying the same works just as well.

To: Wedlysite (Pty) Ltd, 365 Kings Highway, Lynnwood, Pretoria, 0081, South Africa. Email: wedlysite@gmail.com

I/We hereby give notice that I/We cancel my/our contract for the supply of the following service:

• Service: ______
• Ordered on: ______
• Name(s): ______
• Address: ______
• Signature (only if this form is sent on paper): ______
• Date: ______

24. Liability

WedlySite's total liability for any claim connected to a project is limited to the amount actually paid by the client for that project. This limitation does not apply where the law does not allow it, including liability arising from gross negligence, liability for death or personal injury caused by negligence, and liability for fraud.

25. Communication

All important instructions, feedback, and approvals must be in writing. WedlySite is not responsible for instructions given only verbally or scattered across multiple conversations.

26. Your consumer rights

Nothing in these Terms and Conditions takes away any right the client has by law where they live, including consumer protection and data protection law. Where that law gives the client more protection than these terms, that law applies.

If the client lives in the EU or the UK, the 14-day right to cancel in clause 23 applies. If the client lives in South Africa, the Consumer Protection Act applies, including the statutory cooling-off right to cancel within 5 business days where a transaction results from direct marketing.

These terms are written in plain language on purpose; if anything is unclear, ask us before accepting.

27. Governing law and disputes

These terms are governed by the law of the Republic of South Africa. If the client is a consumer living outside South Africa, this choice of law does not take away the protection of any rule of the law of the country where the client lives that cannot be excluded by agreement.

Talking first. If a dispute comes up, either of us tells the other in writing (email is fine), and we both try in good faith to settle it within 20 South African business days.

Mediation. If it is not settled, the dispute goes to mediation. The mediator is one person agreed between us or, if we cannot agree within 10 South African business days, appointed by the Arbitration Foundation of Southern Africa (AFSA). Mediation is held in English and by video call, unless we both agree otherwise. We share the mediator's fees equally, and each of us pays our own costs. Everything said or offered in the mediation is confidential and cannot be used later as evidence. An agreement reached in mediation binds us only once both of us have signed it.

Arbitration. If the dispute is not settled within 30 South African business days of the mediator's appointment, or if either of us does not take part in the mediation, the dispute goes to arbitration before either of us goes to court. The arbitration is held under AFSA's rules, by one arbitrator agreed between us or, if we cannot agree within 10 South African business days, appointed by AFSA. It is held in English, seated in Pretoria, and by video call where the arbitrator allows. It is confidential. The arbitrator decides who pays the costs of the arbitration. The award is final and binding, and any court with jurisdiction may enforce it.

Two exceptions. Either of us may ask a court for urgent interim relief at any time. Either of us may also claim an amount that is due and not disputed, such as an unpaid balance or an agreed refund, in any court with jurisdiction, without mediation or arbitration first.

Nothing in this clause takes away any right the client has as a consumer to approach a consumer protection body, an ombud, or a court that the law where the client lives guarantees and that cannot be waived by agreement.

28. Acceptance

By paying the deposit, approving a quotation, completing the questionnaire, or proceeding with any WedlySite service, Partner 1 and Partner 2 confirm that they accept these Terms and Conditions and the WedlySite Privacy Policy.

Early sharing opt-in (optional): We are happy for WedlySite to share our invitation and website before our wedding: YES / NO

Early start request (optional, for clients in the EU or the UK): We ask WedlySite to start work within our 14-day cancellation period. We understand that if we cancel within that period, we pay for the work done up to then, and that we lose the right to cancel once the work is fully finished: YES / NO